Ticket Offices & Policies
Theater Square Box Office Hours
Walk-up hours: Monday-Saturday 9:00 AM-9:00 PM, Sunday 12:00 noon-6:00 PM
Phone hours: Monday through Friday, 9:00 AM-6:00 PM, Saturday and Sunday 12 noon-4:00 PM
Phone: 412-456-6666
Benedum Center Box Office
Open on performance days two hours before curtain time through intermission.
Payment Information
Cash, Visa, MasterCard, Discover, and American Express accepted.
Orders received fewer than seven days in advance will be held for pickup at the Box Office.
$3.50 per ticket service charge on phone orders. All sales are final.
Taxes and Fees
A Cultural District fee of $0.75 per ticket is included in all ticket prices.
Refunds and Exchanges
No refunds or exchanges are given except when performances are cancelled. Performance dates and cast are subject to change without notice. Admission is at the discretion of theater management.
Policies
Late Seating
To ensure the quality of our production, latecomers will be taken to the best available seat until intermission. Management accepts no responsibility for the inconvenience and can make no exceptions for late arrivals. Refunds or exchanges are NOT issued to latecomers.
Obstructed Vision at the Benedum Center
Supertitles, the English translations projected above the stage, will be fully visible to most Benedum Center customers. However, supertitles will not be visible to anyone seated in row W and behind on the Main Floor, or the side sections of rows W-ZZ on the Main Floor.
Refreshments at the Benedum Center
Bars are located on the Gallery, Grand Lobby, and Promenade Levels of the Benedum Center. Drinks may be purchased prior to performances and during intermission. Food and beverages are not permitted in the auditorium.
Emergency Information at the Benedum Center
An Emergency Register Book is located in the Benedum Center entrance lobby to the right of the entrance doors. Refer emergency calls to 412-456-2610. Please turn off pagers, cell phones, and watches during the performance and notify your contact of the emergency number and your seat location. This theater is equipped with an Automated External Defibrillator.
Stage Area
Limited to performers, staff, and authorized visitors.
Fire Exits
Located at all levels and clearly marked. Use ONLY in case of emergency.
Lost and Found
Call Benedum Center Management Office at 412-456-2604 weekdays.
For lost and found items at CAPA or Pittsburgh Opera’s performance space, call 412-281-0912.
Cameras and Tape Recorders
The use of cameras and tape recorders in the auditorium is strictly prohibited.
Cast or Programming Changes
Cast and opera subject to change without notice. All sales are final.