*For our 2020-21 Season, a limited number of single and group tickets for select performances. Because of COVID-19, we will have reduced seating capacity to accomodate social distancing, as well as other safety protocols for our guests.
Theater Square Box Office, 665 Penn Avenue, in the Cultural District
Monday - Saturday 9:00 AM - 9:00 PM, Sunday 12:00 noon - 6:00 PM
Monday - Friday, 9:00 AM - 6:00 PM, Saturday and Sunday 12:00 PM - 4:00 PM
Benedum Center Box Office, 237 7th Street, in the Cultural District
Open on performance days two hours before curtain time through intermission.
- Cash, Visa, MasterCard, Discover, and American Express accepted.
- Orders received fewer than 7 days in advance will be held for pickup at the Box Office.
- $3.50 per ticket service charge on phone orders.
- All sales are final.
Taxes and Fees
A Cultural District fee of $1.25 per ticket is included in all ticket prices.
Refunds and Exchanges
- No refunds or exchanges are given except when performances are cancelled.
- Performance dates and cast are subject to change without notice.
- Admission is at the discretion of theater management.
Benedum Center Safety & Security statement and Bag Policy
The Pittsburgh Cultural Trust has implemented new security and bag policies, effective starting October 1, 2016, at the Benedum Center and their other venues. You can read their Safety & Security statement, which includes an updated list of prohibited items, and read their Bag Policy, on their website.
Late Seating at the Benedum Center
To ensure that all operagoers have a good experience, latecomers will be taken to the best available seat until intermission. Management accepts no responsibility for the inconvenience and can make no exceptions for late arrivals. Refunds or exchanges are NOT issued to latecomers.
Obstructed Vision at the Benedum Center
Supertitles, the English translations projected above the stage, will be fully visible to most Benedum Center customers. However, supertitles will not be visible to anyone seated in row W and behind on the Main Floor, or the side sections of rows W-ZZ on the Main Floor.
Refreshments at the Benedum Center
Bars are located on the Gallery, Grand Lobby, and Promenade Levels of the Benedum Center. Drinks may be purchased prior to performances and during intermission. Food and beverages are not permitted in the auditorium.
Emergency Information at the Benedum Center
An Emergency Register Book is located in the Benedum Center entrance lobby to the right of the entry doors. Refer emergency calls to 412-456-2610. Please turn off pagers, cell phones, and watches during the performance and notify your contact of the emergency number and your seat location. This theater is equipped with an Automated External Defibrillator.
Limited to performers, staff, and authorized visitors.
Located at all levels and clearly marked. Use ONLY in case of emergency.
Lost and Found
- Lost and Found at the Benedum: call Benedum Center Management Office at 412-456-2604, weekdays.
- Lost & Found at CAPA or Pittsburgh Opera’s performance space: call Pittsburgh Opera at 412-281-0912.
Cameras and Tape Recorders
The use of cameras, cell phones, and tape recorders in the auditorium is strictly prohibited.
Cast or Programming Changes
Cast and opera subject to change without notice. All ticket sales are final.